Digital Business Transformation and Innovation for Managed Service Providers
3 DAYS
INSTRUCTOR LED WORKSHOP
“OUR COURSES CAN BE SPECIALLY TAILORED TO ADDRESS YOUR REQUIREMENT – TELECONTRAN”
COURSE OBJECTIVES
The telecommunications industry is undergoing a profound transformation as traditional connectivity services give way to managed ICT services, cloud computing, cybersecurity, enterprise solutions, and digital business platforms. To remain competitive, service providers and vendors must transform their business models, diversify their service portfolios and embrace digital innovation to drive sustainable growth.
Telecontran’s Workshop on Digital Business Transformation and Innovation for Managed Service Providers emphasizes on strategic insights into developing innovative managed services, creating customer-centric business solutions, and driving digital business transformation through industry best practices, case studies and real-world business scenarios.
After successful completion of this course participants will be able to:
- Understand the business transformation journey from telecom operator to managed service provider as well as identifying emerging business opportunities and digital service offerings.
- Develop customer-centric managed service portfolios, value propositions and innovative digital business solutions.
- Evaluate business models, commercial strategies, and revenue opportunities for sustainable growth.
- Leverage cloud computing, AI, automation, IoT and other digital technologies to support business transformation and service innovation.
- Apply governance, partnership and change management frameworks to successfully implement digital transformation initiatives.
COURSE CURRICULUM
This workshop is specifically designed for Service Delivery Managers, Operations Managers, NOC Managers and Engineers, Managed Services Engineers, Cloud Operations Engineers, ICT Operations Professionals, Technical Support Engineers, Project Managers, Enterprise Service Managers, Team Leaders and Supervisors from different ICT and Telecom companies, in particular, the organizations that are involved in managed services and outsourcing.
Evolution of the Telecommunications Industry
- Evolution of Telecommunications Business Models
- Industry Challenges and Market Disruption
- Declining Traditional Telecom Revenues
- Digital Economy and Enterprise ICT Market
- Why Telecom Operators are Becoming Managed Service Providers
- Global Trends in Digital Transformation
Business Strategy and Growth
- Strategic Business Planning
- Business Transformation Frameworks
- Customer-Centric Business Models
- Competitive Positioning
- Strategic Partnerships
- Ecosystem Development
Developing New Business Opportunities
- Enterprise ICT Services
- Managed Network Services
- Managed Cloud Services
- Cybersecurity Services
- Data Centre Services
- IoT Solutions
- Digital Workplace Services
Customer Experience and Solution Innovation
- Enterprise Customer Requirements
- Customer Journey and Experience
- Solution Design
- Service Innovation
- Customer Success
Commercial Strategy and Governance
- Commercial Models
- Pricing Strategies
- Contract and SLA Management
- Business Governance
- Risk and Compliance
Telecom Network Outsourcing
- Business Drivers for 4G/5G Managed Services
- Outsourcing Models (Managed Operations, Managed Capacity, Build-Operate-Transfer, etc.)
- Multi-Vendor Network Management
- Performance, Quality, and Customer Experience
Innovation through Digital Technologies
- Cloud Computing
- Artificial Intelligence
- Machine Learning
- Automation
- IoT
- Data Analytics
- SDN and NFV
- Digital Platforms
Governance for Digital Transformation
- Digital Transformation Governance
- Organizational Change
- Business Process Transformation
- Innovation Management
- Performance Measurement
- Risk Management
- Regulatory Considerations
Building Future Digital Businesses
- Digital Business Innovation
- Industry 4.0
- Smart Cities
- Enterprise Digitalization
- AI-Powered Business Services
- Sustainability
- Future Workforce Skills
- Emerging Opportunities
Developing a Transformation Roadmap
- Transformation Vision
- Business Priorities
- Investment Planning
- Capability Development
- Partnership Strategy
- Success Metrics
- Continuous Innovation
TRAINING/WORKSHOP | DURATION | TRAINING DATE | LOCATION |
Digital Business Transformation and Innovation for Managed Service Providers | 3 Days |
OUR HAPPY CLIENTS
WHAT OUR CLIENTS SAY ABOUT TELECONTRAN !!
Regulatory issues on each of the topics have been provided with proper explanation and detailed training note.
The whole course content on BIG DATA Analytics and how the course was outlined and the way it was presented, all in all it was awesome.
The training was very good, informative and I gained a lot of knowledge on Linux.
Content of the course covers well in the area of Project Management.
This course covered most of the basis of Data Centre infrastructure, specially deigning and maintaining the data centre.
