ITIL certification is one of the primary requirements for professionals who want to learn and
understand the fundamental concepts of ITIL frameworks to enhance the quality of IT Service
Management. It is the most widely acknowledged entry-level ITIL certification available for IT
This workshop takes the participants through the service value system which provides a detail picture of what it really means to contribute to business value. This Foundation level course is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. Participants get a comprehensive understanding of the ITIL® framework and its role in modern ITSM.
After successful completion of this 2 day workshop, participants will be able to
This course is aimed to anyone seeking ITIL Foundation certification and everyone interested in
aligning IT with business, controlling or reducing IT costs, improving IT service quality, and
balancing IT resources in the most effective manner. All IT professionals, IT project managers, IT
managers, IT project or team members, coordinators, network operators, business process
analysts, IT architects, consultants, systems integrators, help desk managers and staff, planners,
managed service providers, outsourcers, application developers, and other IT-related positions
can attend in this workshop.
The course was full of Basic and Fundamental knowledge regarding modern telecommunication that I was expecting.
~ Jawwal on “Modern Telecommunications and Cellular Networking Bootcamp”
The content of the module covers everything on current telco demand.
~ TelBru on “Modern Telecommunications and Cellular Networking Bootcamp”
The course covers all telecom technologies in the market specially 5G and IoT.
~ DST Communications on “Modern Telecommunications and Cellular Networking Bootcamp”
The course gave me more information about new technologies of ICT Industry which helped me to upgrade my knowledge that can be applied in my daily job.
~ Shell Brunei on “Modern Telecommunications and Cellular Networking Bootcamp”