Course Duration


Course Objectives

The evolution of ICT infrastructure has given rise to distributed computing where data and applications are distributed among disparate systems, connected and integrated by network services and interoperability standards to function as a single environment.

Telecontran’s Data Centre Setup, Operations and Maintenance Workshop provides knowledge, skills and competences for a resilient organization, covering the data centre facilities design and built, operations and maintenance, governance and risk, data centre migration etc. It also provides instruction to achieve a complete understanding of the concepts and criteria develop a comprehensive world class Management & Operations program for a critical facility.

After successful completion of this workshop, participants will be able to

  • Learn the project management processes as per global standards, for establishing a data centre.
  • Learn how to streamline processes, increase efficiency and productivity whilst maintaining high availability of Data centres.
  • Understand the challenges of planning and making the most of future-focused data center solutions.
  • Describe all components in a data centre and how to effectively setup the data centre cost efficiently and with high availability.
  • Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques.

Target Audience

This course targets Professionals, such as Managers Executives, Directors, Strategic Planners who are engaged with operational aspects of live and running data centers.

Course Curriculum

Data Center Overview
  • Data Center History
  • Data Center Definitions
  • The Data Center Beast
  • Data Center Downtime & Outage
  • Present Data Center Standards
  • Future of Data Center Standards
Introduction to Data Centre Operations Management
  • Why we need it
  • Advantages of Data Centre Operations Management
  • Standards best for data centre design and management
Selecting appropriate sites and buildings and how to avoid pitfalls
Various components of an effective data centre and supporting facilities setup

Course Curriculum

Raised Floor/Suspended Ceiling
  • Uniform, concentrated and rolling load definitions
  • Applicable standards
  • Raised floor guidelines
  • Signal Reference Grid, grounding of racks
  • Disability act and regulations
  • Suspended ceiling usage and requirement
  • Standards
  • Light fixture types and placement
  • Emergency lighting, Emergency Power Supply (EPS)
Power Infrastructure
  • Power infrastructure layout from generation to rack level
  • ATS and STS systems
  • Redundancy levels and techniques
  • Three-phase and single-phase usage
  • Power distribution options within the computer room
  • Power cabling versus bus bar trunking
  • Bonding versus grounding
  • Common Mode Noise and isolation transformers
  • Distribution boards, form factors and IP-protection grades
  • Power quality guidelines
  • Real power versus apparent power
  • How to size and calculate load in the data centre
  • Generators
  • Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option
  • Battery types, correct selection and testing
  • Thermo-graphics

Course Curriculum

Equipment Racks
  • Rack standards, properties and selection criteria
  • Security considerations
  • Power rail/strip options
Cooling Infrastructure
  • Temperature and humidity recommendations
  • Cooling measurement units and conversion rates
  • Sensible and latent heat definitions
  • Differences between comfort and precision cooling
  • Overview of different air conditioner technologies
  • Raised floor versus non-raised floor cooling
  • Placement of air conditioner units and limitations to be observed
  • Supplemental cooling options
  • Cold aisle/hot aisle containment

Course Curriculum

Designing a Scalable Network Infrastructure
  • The importance of a Structured Cabling System
  • Planning considerations
  • Copper and Fiber cable technology and standards
  • ANSI/TIA-942 Cabling hierarchy and recommendations
  • Testing and verification
  • SAN storage cabling
  • Network redundancy
  • Building-to-building connectivity
  • Network monitoring system requirements
Fire Protection
  • Standards for fire suppression
  • Detection systems
  • Various total flooding fire suppression techniques and systems, their benefits and disadvantages
  • Handheld extinguishers
  • Signage and safety
  • Regulatory requirements and best practices
Operational Considerations
  • Service Level Management
  • Organisation
  • Safety
  • Security
  • Facilities maintenance
  • Monitoring and Troubleshooting of Data Centre
  • Network Operations Center Management (NOC)
  • NOC Monitoring System
  • Tiered Infrastructure Maintenance Standards (TIMS)
  • Governance

Course Curriculum

Data Center Project Management
  • Business Case
  • Project Charter
  • Stakeholders
  • Requirements
  • Scope Statement
  • Activities List / Schedule
  • Cost and Budgeting
  • Quality Plan
  • Resource Plan
  • Risk Plan
  • Procurement Plan
Case Study
  • Root Cause Analysis
  • True Problem Identification
  • Data Centre Operational Guidelines

Public Schedule

Training Date



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